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Visitor Services and Resource Development Coordinator
Mitchell Museum of the American Indian
Evanston, Illinois, USA

Mitchell Museum of the American Indian

The Mitchell Museum of the American Indian is a non-profit museum founded in 1977 to promote and share a deeper understanding of the Native American peoples through the collection, preservation and interpretation of their traditional and contemporary art and material culture. The museum is located in Evanston, IL. USA

PART-TIME Position Title: Visitor Services and Resource Development Coordinator

Hours: One of two part-time positions that cover the following shifts:
Tuesday: 9:30-5:30; Wednesday: 9:30-5:30; Thursday: 9:30-1:00 OR 11:00-8:00; Friday: 9:30-5:30; Saturday: 9:30-5:30; Sunday: 11:30-4:00

Job Description: To manage the admissions desk and museum shop. To coordinate programs, tours, trips, and events. To support the museum’s fundraising initiatives, membership programs, and external communications. To provide and ensure excellent customer service to the museum’s constituents during their experience as a visitor, docent, member, donor, speaker or other museum partner.

Reports to: Executive Director

Job Duties:

Provide excellent customer service and promote the museum mission and vision in all activities, work to fulfill the museum’s operating and strategic goals, and represent museum both within and outside the building.

Open and close building for the public hours, programs, and events and monitor museum security.

Manage the admission desk and museum store, answers and routes telephone calls, route mail and general e-mail to museum staff. Records and tabulates attendance records using Microsoft Excel. Coordinate volunteers and work study students for Visitor Services and Resource Development department.

Schedule speakers, docents, tours, space rental, assemble craft materials, and set-up for programs and events, lead or assist with tours, crafts and programs as needed.

Coordinate membership renews, sales and benefits with Director and assist developing membership materials and newsletter. Use Microsoft mail merge to generate and process mailings and correspondence.

Coordinate fundraising campaigns with Director and Resource Development Committee and assist producing fundraising materials including compiling donor proposals, grants and event invitation. Maintain Giftworks database, enter all museum income, membership, and contact information and create lists/reports exported to Microsoft Excel.

Coordinate with Director and External Communications Committee on promotional materials, maintain Constant Contact database and send e-blasts and e-newsletters, upload updated information to website using Contribute software, and maintain museum calendar for public and internal events on Google website.

Assist in facilities maintenance, order office and maintenance supplies, prep for cleaning service and manage cleanliness between cleanings, notify Director of maintenance issues and assist coordinating contractors.

Requirements:

Ability to quickly learn and perform all duties of the position with accuracy and efficiency

Experience in customer service, creating and maintaining organizational calendar, and prioritizing multiple tasks to meet deadlines

Must be able to communicate effectively orally and in writing

Proficiency in operating Microsoft Office Suite. Ability to quickly learn new database programs.

Must demonstrate respect of American Indian culture. Knowledge of Native American history preferred but not required

Will be required to lift and arrange equipment and furniture

To Apply: Application must include resume, cover letter including salary requirements, availability during position hours listed above and prospective start date, and three current references or letters of recommendations. Applications with missing information will not be considered. E-mail to jobs@mitchellmuseum.org or mail to 3001 Central Street, Evanston, IL 60201. Deadline March 9th 2010. No calls please.

The Mitchell Museum of the American Indian is an equal opportunity employer.

Please reference museum-employment.com when applying for this job.
This job posted by MERC from February 23 through March 9.







The last update to this page was 3-4-10.



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